For complex sales, by establishing a first conversation with the prospect customer, the chatbot can provide the salesperson with important information to prepare better for a future meeting.
This smart contact also facilitates the consultant’s work in other aspects: the contact’s historic with the lead is all in the same conversation, and specific details of previous interactions are easily retrieved whenever necessary.
Drive this strategy with a platform that allows combining human and automated response in a single place.
Learn how Casas Bahia increased their sales and their average ticket's customers with a chatbot
Special chatbot for Black Friday
Bahianinho sent the best deals on the ecommerce to the customers by Facebook Messenger!
At the end of the year, thousands of consumers want to take advantage of promotional deals to buy what they need. They search for the best Black Friday discounts online, but come across many offerings and have a hard time finding the best ones.
To make life easier for shoppers, Casas Bahia launched a chatbot in partnership with Take to send the best Black Friday deals by Facebook Messenger.